Invoice Copy and Account Information

When attempting to process a virtual card payment the vendor may request additional information to validate and apply the payment: 

  • Service address
  • Account number
  • Details only found on an invoice (PO #, Pin #) 

This information is not often provided in a payment file. Our Payment Support team may reach out to you requesting this information so the vendor can properly identify your account and apply the payment as you intended. 

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk