Electronic Payment going Paper over $25K

We recently added a $25,000 threshold for certain electronic payments.

Payments over $24,999.99 will be rerouted as paper checks. 

We are truly sorry for the miscommunication on the application or in the emails. We are working on how we communicate that to you and your trading partners.

This was an urgent implementation to mitigate fraud and is not slated to change.

This was a security measure so we are sorry the communication materials were not updated.

There are two options:

1) Let us know so we can assist you in cancelling the payment, so you may send multiple payments of lower amounts. 

2) Let us know so we can overnight the paper check for you. 

Please provide the payor, the check number, and the amount if you would like for us to pull the paper check.

We apologize for any inconvenience or misunderstanding.


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