If a payment batch is created in Microsoft Dynamics but is not listed in the Viewpost Sync Agent for GP, there are several things to check for.
- Verify the the GP payment batch is using a Viewpost registered bank account.
- Verify that the GP payment batch Name begins with Viewpost.
- Verify that the Checkbook Maintenance Card in GP contain the bank account number and routing number and it agrees to the registered bank account on Viewpost.
If all of these items are correct, please contact customer support.