If a payment batch is created in Microsoft Dynamics GP but is not listed in the Viewpost Sync Agent Payments tab, there are several things to check for:
- Verify the the GP payment batch is using a Viewpost registered bank account.
- Verify that the GP payment batch Name has "VIEWPOST" or "VP" as a prefix.
- Verify that the payments' Apply Dates are within the past 10 days.
- Verify that the Checkbook Maintenance Card in GP contains the bank account number and routing number and that they match those of the registered bank account on Viewpost.
If all of these items are correct, please contact customer support.
