QBO - Why aren’t my bills closing?


Currently bills received through Viewpost do not move to "Closed" after payment has been made.

When payment is synced for a bill on Viewpost, the payment is listed on the bill below the total, but the invoice remains in Approved Open Status.

To close the bill, Record a Payment on the bill.  

NOTE - After you Record Payment, the Paid amount displayed on the bill is the actual payment made plus the payment recorded.  No transaction will be created in Quickbooks Online when a payment is recorded.

We hope to have this problem resolved quickly! 

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